When PSG opened its doors in 2004, company leadership selected Claris FileMaker as its database software. Over time, the implementation had expanded to five FileMaker databases, which were integrated to communicate with each other. Claris FileMaker also became integral in helping the firm maintain numerous certifications, including ISO-9001, Institutional Review Board, and FDA. PSG management was ready to make system upgrades but was also cognizant of the need for existing activities to continue seamlessly as part of the new solution.
Plasma Services Group (PSG) leveraged Claris FileMaker to automate and enhance its donor management system, significantly streamlining operations and aiding regulatory compliance. Developed by IT Solutions, the FileMaker-based database efficiently manages donor information, reduces processing times, and supports FDA approvals, positioning PSG as a key resource in the medical diagnostics industry.
IT Solutions is very responsive and has a depth of experience and expertise with FileMaker that is rare. At PSG, everything starts with our donor solution, and ITS has brought great innovation and care in [its] development.
IT Solutions is very responsive and has a depth of experience and expertise with FileMaker that is rare. At PSG, everything starts with our donor solution, and ITS has brought great innovation and care in [its] development.
IT Solutions is very responsive and has a depth of experience and expertise with FileMaker that is rare. At PSG, everything starts with our donor solution, and ITS has brought great innovation and care in [its] development.
IT Solutions is very responsive and has a depth of experience and expertise with FileMaker that is rare. At PSG, everything starts with our donor solution, and ITS has brought great innovation and care in [its] development.
IT Solutions is very responsive and has a depth of experience and expertise with FileMaker that is rare. At PSG, everything starts with our donor solution, and ITS has brought great innovation and care in [its] development.
IT Solutions is very responsive and has a depth of experience and expertise with FileMaker that is rare. At PSG, everything starts with our donor solution, and ITS has brought great innovation and care in [its] development.
IT Solutions is very responsive and has a depth of experience and expertise with FileMaker that is rare. At PSG, everything starts with our donor solution, and ITS has brought great innovation and care in [its] development.
IT Solutions is very responsive and has a depth of experience and expertise with FileMaker that is rare. At PSG, everything starts with our donor solution, and ITS has brought great innovation and care in [its] development.
Service:
Plasma Services Group (PSG) is a leader in the specialty antibody collection process for the medical diagnostic and pharmaceutical industries. By providing assay-specific data for their product, they are able to offer cost-effective methods for supplying biological materials for research, development, and manufacturing. With an unwavering commitment to understanding the individual requirements of suppliers and customers, the firm has established a relationship for quality and service that affirms the company’s role as a vital and valued partner for sourcing disease state plasma for the worldwide in vitro diagnostic (IVD) industry.
PSG leadership was confident that IT Solutions would be the best choice to develop its FileMaker-based donor database, which would streamline operations and integrate with the firm’s new web portal, psgdonors.com.
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