A St. Louis Metro car dealership faced significant IT challenges during a facility expansion project, leading to daily network failures and unreliable systems. Turning to IT Solutions, the dealership experienced a transformative solution with stabilized networks, licensing compliance, and a robust infrastructure, allowing them to focus on customer service and growth.
IT Solutions has the capacity and depth to support our ever changing and challenging needs.
IT Solutions has the capacity and depth to support our ever changing and challenging needs.
IT Solutions has the capacity and depth to support our ever changing and challenging needs.
IT Solutions has the capacity and depth to support our ever changing and challenging needs.
IT Solutions has the capacity and depth to support our ever changing and challenging needs.
IT Solutions has the capacity and depth to support our ever changing and challenging needs.
IT Solutions has the capacity and depth to support our ever changing and challenging needs.
IT Solutions has the capacity and depth to support our ever changing and challenging needs.
Located in the heart of Glendale, this dealership has proudly served the St. Louis Metro area for over 51 years. Offering a full spectrum of automotive services, including sales, service, parts, and a collision center they are dedicated to meeting the unique needs of our community.
In 2010, during a multimillion-dollar facility expansion project, the dealership realized that its existing IT infrastructure was hindering the ability to meet customer service expectations. Despite having a local Managed Service Provider (MSP), the dealership encountered daily network failures, internet outages, and unreliable, unlicensed, used PCs. Recognizing the need for a more reliable solution, they began exploring other MSPs and ultimately chose IT Solutions, highlighting the significant disparities among service providers.
IT Solutions immediately took inventory of the dealership’s equipment and worked to stabilize the network. Addressing a multitude of issues, including software licensing violations, unreliable PCs, and infrastructure deficiencies, IT Solutions played a crucial role in building a stable IT environment that aligned with the dealership’s growth plans. The dealership benefited from IT Solutions’ proactive approach, replacing unreliable PCs, ensuring licensure compliance, and establishing a robust infrastructure.
Today, the dealership operates over 100 reliable PCs on a stable network provided by IT Solutions. The 24-hour monitoring and on-call support have proven invaluable, allowing the dealership to address issues before normal business hours. Despite the longer business hours, IT Solutions’ capacity and depth in support enable the dealership to focus on selling and servicing customers’ automotive needs with peace of mind.
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