IT Solutions

Get to Know Our Client Success Team: Paul Girgenti — Music Aficionado & Dedicated IT Leader

Articles
February 19, 2023

New to our team as part of IT Solutions’ acquisition of CHIPS Technology Group, Paul Girgenti is an experienced managed IT services leader, ready to put out fires and fill in gaps—all in the name of client success!

An IT professional for nearly 18 years, Paul began his career at Wheelhouse IT, where he worked for 14 years as a project leader and lead engineer before making a career pivot to professional services. The Strategic Advisor role gives him an opportunity to do what he loves most—strategize with clients on how to fill the holes in their IT service that they don’t even know they have.

Paul’s background in engineering allows him to help guide and answer client questions when they aren’t sure how to proceed (or where to start). He understands the lingo and can often find a quicker way to communicate service needs and wants in a digestible manner. Additionally, this knowledge helps him recognize other confounding factors that may influence the successful implementation of service solutions.

Paul helps bridge the gap between clients and IT, providing clarity and peace of mind. His ability to quickly assess a situation, provide a solution, and help with implementation stems from earlier in his career. Throughout his experiences in IT, Paul has demonstrated his commitment to clients come first: Paul was tasked with migrating from an inefficient email and server platform to Azure. However, the server migration required a virtual firewall to properly migrate the servers, but his client was unable to pay for it. Paul negotiated a one-month trial of the virtual firewall and completed the conversion on time and within budget, assuming the responsibilities of multiple individuals. While this was more than should have been expected from one person, Paul delivered and continues to deliver for ITS.

Paul lives in Long Island with his wife and two children. During his time away from the office, he is an avid video game player and a music aficionado, with over 1,000 records ranging from hip hop to heavy metal to jazz!

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