January 2010
In this issue

Virtualization Saves
Keep Printer Printing
Time Saving Tip
"Networking" Corner
 Client Spotlight
 


Networking Corner

ITS Recommends. . .

Flexible Benefits Plans, Inc. (FBP) is a third-party benefits administrator and brokerage firm, handling employee benefits for a number of business associations and group clients throughout Pennsylvania. FBP offers benefit packages tailored to your company's needs. Clients include sole proprietors as well as small, medium, and large companies.

FBP was referred to IT Solutions several years ago by our long-time insurance partner, Gannon Insurance. FBP handles the Aetna health and dental plans we offer to our employees. The services FBP provide are a fraction of the cost of an in-house administrator and gives time for ITS Office Manager Nancy Wilkins to focus on numerous other responsibilities.

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 who might be interested!

4 Reasons 'Virtualization' Saves Money
by Heather Clancy
reprinted with permission from the Microsoft Small Business Center

Most articles about virtualization discuss the technology in the context of "big" business. They are glowing about the potential for "data center consolidation" or "reduced system maintenance expenses." Or they rave about the prospects for a better disaster recovery plan, better security and extra flexibility for employees.

What about small business? The good news is if you are a small business owner, there are plenty of short- and long-term benefits from virtualization-and you don't need a big budget. (That makes virtualization attractive in a brutal economic climate.)

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The 4 Must-Dos to Keep Your Printer Printing
Used with permission from the HP Small & Medium Business Center

You won’t be surprised to hear us say that HP printing and imaging equipment is built for reliability - because it’s true! Our printers undergo rigorous testing to ensure you have a minimum of hassle and repairs. However, our experience also shows that a few simple maintenance steps can further improve the reliability of your printer, giving you the best print quality and the fewest headaches. Here are four maintenance "must-dos" for different HP printers.

For HP Inkjet printers: Clean the ink nozzle
When using an inkjet printer, you’ll want to ensure that the ink nozzle stays clean and free of any obstructions. One easy way to do this is with the HP Deskjet Toolbox that was installed with your printer. For most printers, the Toolbox will have a "Maintenance" or "Printer Services" tab. Choosing this tab reveals a "Clean the print cartridges" option.

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Time-Saving Tip:
Locate an Address with Contact Maps

Microsoft Office Outlook can do more than just store your contact information. Outlook Contacts has a map feature that can help locate a contact's address for you.

If you have entered a complete address for a person or business in your contact list, it takes only a few clicks to bring up a map for that location. And if you want written directions, that is only another click away.

View a map for an address in Contacts:  
In an open Contact, in the Addresses section, click the arrow, and then click the type of address that you want to find on a map - Business, Home, or Other.

Tip The Addresses section is in the lower-left portion of the contact form (contact form: A view of an individual contact that contains all the information stored in the contact.). The arrow is next to a button that displays one of the address types.

On the Contact tab, in the Communicate group, click Map.

Along with viewing a map that shows the location of the contact's address, you have the options to zoom in or out, print the map, and get written directions.

Client
Spotlight

Dann, Dorfman, Herrell and Skillman

Dann, Dorfman, Herrell and Skillman (DDHS) specializes in the practice of Patent, Trademark, Copyright, and related Trade Secret and Unfair Competition Law, as well as domain name matters. The firm represents technology companies and universities in obtaining, enforcing, and defending rights relating to intellectual property not only in the U.S., but also throughout the world. Technological strengths include mechanics, electronics, computers, chemistry, and biotechnology.

With over 30 years of experience providing trusted legal services, the professionals of Dann, Dorfman, Herrell and Skillman bring a depth of understanding of your business or industry in all areas of technology and all aspects of intellectual property.

Dann, Dorfman, Herrell and Skillman has partnered exclusively with IT Solutions for over 7 years for comprehensive network support services. Currently DDHS is serviced under our SharedVision Advanced Plan which includes complete preventative maintenance and remote management of the backend infrastructure, including all servers, switches, and routers. Included in this plan is our DataVault device, featuring a five-tiered system for effective and efficient daily backup services.

"As a small IP law firm, we depend on the leverage provided by state-of-the-art information technology to serve our clients and to build our practice" says Vince Pace, Partner of DDHS.

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