January
2006
In this issue...
√ Welcome Letter
√ Managed Services
√ Disaster Recovery
√ Employee
Spotlight
√
Outlook
Tip
|
Employee
Spotlight
Tina
Bruzas
Client
Service Manager
Education:
Temple University
First job:
Camp
Counselor
Little known fact about you: I have few secrets.
I am pretty much an open book.
Home: Sellersville,
PA
Word that best describes you: Persistent
Like
best about your job: Being able to make something happen when
others have stopped trying.
Like least about your job: Not
being able to please everyone all the time.
The most important
lesson you've learned: Sometimes common sense is as important as
technical knowledge
Life motto: Say what you mean and mean
what you say.
Greatest fear: Finding out that I can't do
it all.
Person most interested in meeting: Ed McMahon (on
Super Bowl Sunday. I hope he has my Publishers Clearing House prize
check).
Most influential book: Jonathon Livingston
Seagull by Richard Bach
Favorite movie: Willie Wonka and
the Chocolate Factory (the original)
Favorite restaurant:
Gracie's Diner – like “Cheers” but with breakfast instead of
beer.
Favorite vacation spot:
50 miles from the
nearest phone
Favorite way to spend free time:
Horseback riding
|
 Welcome
Welcome to the
first issue of Solutions, the IT Solutions monthly newsletter.
We've waited a long time before putting out a newsletter
because we wanted to get the right mix of news, tips and
tricks, and updates to our services. We think we finally got
it right, but you -- our clients -- will be the judge.
Our goal
is to provide you with real-world useful information, not just
about IT Solutions, but about ways you can use your computer
and your network to make your business run better and be more
profitable.
What we
don't want is for this to become one of the dozens of
newsletters you get every day that you can't delete fast
enough or that you send right to the junk mail folder (I get
them, too). If it becomes that for you, please let me know. We
want this to be interesting, informative, and relevant to your
business. That's what will keep it from becoming
"spam".
In this first issue
we have articles featuring ITS' new managed service approach
to network support (SharedVision™) as well as Disaster
Recovery Planning. Our goal is to highlight what these
technologies offer, how they can be implemented in any
environment, and how they can benefit your
organization.
We're
always looking for feedback and suggestions for future topics
and features. So if there's something you'd like to know more
about please let us know and we'll be happy to include it in a
future issue. I hope you enjoy the inaugural issue of
Solutions -- it's 12 years in the making.
Sincerely,
Ted
Swanson, President |
|
| Is the
Managed Service Model Right for Your
Business? |
 |
|
Why are
we changing our model?
For years, we've been
profiting from your downtime. That's right, the more
things break the more we get paid. Sure, we do projects
and we provide consulting and strategic advice, but a
major portion of our revenue – and that of every IT
provider – has been fixing things that don't work. It's
inevitable, of course, and we wouldn't have many clients
if people thought we were doing it on purpose, but it's
a fact that our industry makes more money when things
break. Have you ever wondered if there was a
better way? We did. For the last 3 years we've been
building a system that would allow us to profit from
your happiness instead of your pain. The result?
SharedVision™ Managed Services.
But let's back up a
second…
How does the managed
services model work?
The term "managed
services" has been used in the business community for a
while now. It essentially means that an organization
hires an outside service provider to manage one specific
aspect of their business. The service provider usually
handles the day-to-day operations related to that area
of the business, whether it's the company's accounting,
their legal work, marketing, or more recently, their
technology environment.
Read
more.... | |
|
|
Are You Prepared
In Case of Disaster?
 If your business is like
most, data is its lifeblood. In fact, disasters such as
corrupted databases, malicious viruses and weather can trigger
prolonged system downtime or catastrophic data loss — and even
force your business to close permanently.
You can prevent
these unfortunate consequences by protecting your data with an
effective disaster recovery plan and proper backup processes.
Since disasters don't usually strike with advance warning,
take time to prepare for them now -- call IT Solutions for
assistance. We'll help you develop a backup and recovery plan
using following a series of steps.
Read on for details on these
steps... |
|
 | |
Microsoft
Office Tip
Outlook 2003
Mail
Tip:
Get reminded to reply to a message To get reminded to reply to a
message, right-click the message you want to set the reminder for,
point to Follow Up, and then click Add
Reminder. In the Due By list, click the date
when you have to complete the reply. In the second list, click a
time. In the Flag color list, click the flag color
you want, and then click OK.
Calendar
Tip:
Change the time periods shown in the Calendar
grid
In the Calendar time grid, you can change the default
setting for 30-minute time slots to be 5-, 6-, 10-, 15-, or
60-minute time slots. Right-click the Calendar,
click Other Settings, and then click the number you
want from the Time Scale list.
Contacts
Tip:
Remove a name fast from Other Contacts
list
To remove
a name from the Other Contacts list, right-click the
name, and then click Remove from Other Contacts.
Please
forward this newsletter to anyone else in your organization who
might be interested!
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